Privacy

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Privacy Policy Repair Spelcomputers
We are aware that you trust us. We therefore see it as our responsibility to protect your privacy. On this page, we’ll let you know what information we collect when you use our website, why we collect this information, and how we can improve your user experience. This way you understand exactly how we work.
This privacy policy applies to the services of repair spelcomputers. You should be aware that repair spelcomputers is not responsible for the privacy policies of other sites and resources. By using this website you are giving the privacy policy to accept.
Repair Spelcomputers respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially

About our Privacy Policy
Reparatiespelcomputers.nl gives a lot to your privacy.
We therefore only process data that we need for (improving) our services and carefully deal with the information
That we have collected about you and your use of our services. We never make your information available to third parties for commercial purposes.

This privacy policy applies to the use of the website/webshop and the services provided by Reparatiespelcomputers.nl.
The effective date for the validity of these conditions is 22/04/2018, with the publication of a new version expires the validity of all previous versions.
This privacy policy describes what information about you are collected by us, where this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain to you how
We store your information and how we protect your data from misuse and what rights you have regarding the personal information you provide to us.

If you have any questions about our Privacy policy, please contact our customer service you will find the contact details at the end of our privacy policy.

About the data processing
Below you can read how we process your data, where we store it, what security techniques we use and for whom the data is transparent.

Website/Webhop
This one is built with WordPress and Woocommerce our site has a Secure Socket Layer (SSL) security, which encrypts all sensitive information unrecognizably before sending.
We take web hosting and e-mail services off of Antagonist. Antagonist processes personal data on our behalf and does not use your information for your own purposes.

E-mail and Mailing lists
Mail poet
We send our e-mail newsletters with mail poet. Mail poet will never use your name and email address for your own purposes. At the bottom of every email that has been automated via our website you will see the ‘ Unsubscribe ‘ link. You will not receive our newsletter anymore. Your personal data is stored securely by mail poet. Mail poet uses cookies and other Internet technologies that make it easier for you to open and read e-mails. Mail poet reserves the right to use your data to further improve the service and to share information with third parties in the context thereof.

Payment Processors
Mollie.bv
To handle a (part of) the payments in our webshop we use the platform of Mollie. Mollie will process your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal information. MOLLIE.BV reserves the right to use your data to further improve the service and, in the context of this (anonymous) data with
Third parties. All the above-mentioned safeguards relating to the protection of your personal data also apply to the parts of MOLLIE.BV services for which they engage third parties.
MOLLIE.BV does not keep your data longer than is permitted under the statutory deadlines.
The data that Mollie receives is processed on the basis of its own responsibility. Therefore, Mollie is not a processing engineer, but a self-employed controller within the scope of the general data Protection regulation.

We use Google Analytics. Google Analytics uses cookies, the data is processed anonymously
The “Share Google Analytics’gegevens” option is disabled, no other Google services are used in conjunction with Google Analytics cookies.

Reviews
Kiyoh and Market Place
We collect reviews through the platform of Kiyoh. If you leave a review via Kiyoh and/or marketplace then you are required to enter your name, place of residence and e-mail address. Feedback Company shares this information with us so we can link the review to your order. Feedback Company publishes your name and place of residence also on its own website. In some cases, Kiyoh may contact you to provide an explanation of your review. In case We invite you to leave a review
Let us share your name and email address and information regarding your order with Kiyoh and/or marketplace. They only use this data for the purpose of inviting you to leave a review. Kiyoh and marketplace have taken appropriate technical and organisational measures to protect your personal information.
Kiyoh and/or marketplace reserves the right to engage third parties for the purpose of providing the services, for this we have authorised Kiyoh and/or market place. All the above-mentioned safeguards relating to the protection of your personal data also apply to the parts of the services for which Kiyoh or market place third parties engage.

Shipping and Logistics
PostNL
If you place an order with us, it is our job to have your parcel delivered to you. We use the services of PostNL to carry out the deliveries. We need to share your name, address and residence data with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that POSTNL enables subcontractors, POSTNL will also make your information available to these parties.

Purpose of the data processing
General purpose of the processing
We use your information solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your information for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, unlike your request, we will ask you to do so explicitly. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept to secrecy under the agreement between them and us or an oath or legal obligation.

Reparatiespelcomputers.nl secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transferred to other Websites, it is always protected by Secure Socket Layer (SSL) security, which encrypts all sensitive information unrecognizably before sending
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further improving our services. This information (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation in tax and criminal investigations
Where appropriate, Reparatiespelcomputers.nl may be obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In Such a case, we are compelled to share your information, but we will oppose it in the possibilities offered by the law.

Storage periods
We save your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forget request. On the basis of applicable administrative obligations we need to keep invoices with your (personal) data, so we will keep this information for as long as the applicable time limit expires. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights
On the basis of the current Dutch and European legislation, you as the person concerned have certain rights regarding the personal data processed by or on our behalf. We explain to you below what rights these are and how you can rely on these rights.

In principle, we do not send copies of your information to you, but only to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to legitimize yourself. We maintain an administration of requests, in the case of a forgotten request we administer anonymous data.
All transcripts and copies of data will be sent to you in the machine-readable data format that we use within our systems.
You have the right at all times to lodge a complaint with the Personal data authority if you suspect that we are using your personal data in the wrong way.

Inspection Right
You always have the right to see the data that we process and that relate to your person or are traceable to that effect.
You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 28 days. If your request is accepted, we will send you a copy of all the information with an overview of the processors who have this information, specifying the category under which we have stored this information.

Rectification Right
You always have the right to have the data that we process and that relate to your person or to be traceable.
You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 28 days. If your request is accepted, we will send you a confirmation that the data has been updated at the email address we have known.

Right to limitation of processing
You always have the right to restrict the data we process relating to your person or to be traceable to that effect. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the data is not processed until you cancel the restriction.

Right to portability
You always have the right to have the data that we process and that relate to your person or to be traceable, by having another party executed. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 28 days. If your request is accepted, we will send you a copy of any information about you that we have processed or on behalf of us by other processors or third parties on our familiar email address. In all probability, in such a case, we can no longer continue the service, because the safe linking of data files can no longer be guaranteed.

Right of objection and other rights
You have the right to object to the processing of your personal data by or on behalf of Reparatiespelcomputers.nl. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection Is justified, we will make copies and/or copy of the data that we process (let) be made available to you and then permanently cease processing.

You also have the right not to be subjected to automated individual decision making or profiling. We do not process your information in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy issues.

Changes to the Privacy policy
We reserve the right to change our privacy policy at any time. On this page, however, you will always find the latest version. If the new privacy policy relates to the manner in which we process already collected data relating to you, we will notify you by e-mail.

Questions and Feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this Privacy policy, please contact us:

Company Data Reparatiespelcomputers.nl
Address: J. V. Oldenbarneveldstr 13 7204ka Zutphen
Phone nr: Tel. 06 185 10 339
Email: info(@)reparatiespelcomputers.nl
K. V. K: 53831349
B. T. W: NL128922795B01

Contact person for privacy issues L. solar Field

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